PACE Services

Tackle your challenges and drive scalable transformation with Kinly PACE Services.

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Providing a single point of contact, we deliver everything from design, process engineering and integration, through to technical standards alignment, technology strategy and lifecycle planning.  

Complementing this framework, Kinly's Structured Data Services (SDS) establish the data integrity and strategic governance layer that enterprises need before implementing automation and integration. This dual approach enables enterprises to scale effectively and at speed while maintaining control and visibility. 

Services

Programme Management 

Programme Management 

Ensure operational efficiency and optimised outcomes across all regions. Your Programme Manager (PM) provides strategic oversight across the entire programme, enforcing technical standards and ensuring uniform delivery. 

By integrating global best practices with local expertise, the PM drives successful project delivery through robust governance of processes and results. This includes a comprehensive understanding of regional customs regulations, local building codes, health and safety standards, logistics and import/export procedures.

  • Programme management
  • Programme governance
  • Programme tracking and reporting
  • Customer service gateway
Service Architecture

Service Architecture

Gain a competitive advantage with continual improvements applied throughout your service lifecycle. Kinly’s Service Architects are committed to your ongoing advancement and relentlessly seek innovative solutions to meet your evolving needs.   

Operating behind the scenes, we refine your portfolio through strategic assessment and discovery. By examining diverse ecosystems, technologies, business processes and operational requirements, we deliver tailored solutions, robust services and lasting business value.

  • Assessment and discovery
  • Service catalogue design
  • Service transition planning
  • Technology and service integration
  • Operational model design
Enterprise Consultancy

Enterprise Consultancy

Navigate the challenges of scaling at pace while meeting standards, timelines and budgets with confidence. As decision makers, our Enterprise Consultants manage global estates from design and specification to delivery and tailored lifecycle services.  

Collaborating with engineering and project teams, we evolve your ecosystem while safeguarding standards and ensuring agility. Leveraging our global partner network, we manage and deploy your technology road map, aligning product and procurement strategies and ensuring quality, regionally and globally.

  • Standards development
  • Technology consultancy for complex systems
  • Solution design
  • Technology road map
Structured Data Services (SDS)

Structured Data Services (SDS)

Secure precise and current insights to support your decision-making processes. SDS is designed to enable your global enterprise to manage information about your AV devices and spaces for maximum impact.    

Whether you have interconnected data sources, siloed applications or no established processes for AV information management, SDS provides a framework for analysing, collating, maintaining and reporting on AV estate data.

  • Adaptable service scope
  • Collaborative planning and operational efficiency
  • Data transformation and integrity
  • Seamless integration and proactive management
  • Real-time insights
  • Tactical data solutions and CMDB alignment

Understanding your challenges

We know that in enterprise environments, businesses face mounting challenges. By developing a deep understanding of your people, processes and technology estate, GS addresses these challenges to deliver consistency, scalability and long-term value.

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Fragmented and ageing technology estates.

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Inconsistent service delivery across global locations.

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Siloed operations and lack of integration.

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Rising operational costs and inefficiencies.

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Difficulty managing multiple SLAs and service providers.

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Limited visibility across environments and lifecycles.

Benefits

Tailored

Experience a smooth end-to-end transition to new services.

Support ticket

Ensure project success with comprehensive resource support and a dedicated single point of contact.

Futureproof

Streamline your global AV and UCC technology estates.

On-Time

Build a partnership with a trusted advisor that understands you .

Seamless

Maximise uptime and resilience with 24-hour global support and lifecycle management.

Continuous Improvement

Optimise business and event performance with highly skilled on-site teams .

Environmental monitoring

Drive informed business decisions with centralised, validated estate and asset data .

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Simplify procurement and supply chain management.

Essential reading

Discover the latest news, views and industry takes from within our organisation and our specialist global teams.

Trusted Connections 2025

Drawing on insights from 425 AV professionals across the UK, Germany, the Netherlands and the Nordics, this report provides an in-depth analysis of the trends, challenges and priorities shaping enterprise AV in 2025.

Go to resource

Trusted by the best in the world

Our partners are the most exciting and innovative technology providers in the world. From big to small, we know them all.

Credentials

We remove complexity, overcome your challenges and allow you to thrive in the rapidly changing AV environment using a carefully crafted blend of the latest technology and tried and tested methods built up since 1998.

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Managed On-site Services

Extend the capabilities of your technology and events teams.

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24/5 Follow-the-Sun Support

Get expert assistance whenever and wherever you need it. 

 
 
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Client Service Management

Ensure the successful delivery of managed service contracts against agreed SLAs and KPIs.

Why Kinly?

Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.

Experienced

Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.

Proven

Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.

Independent

A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.

Scale

An end-to-end provider of workspace transformation services with worldwide presence.

25+

Years Experience

2500+

Customers

500+

Accredited Specialists

290 M

Annual Turnover

1100+

Employees Worldwide

94%

Customer Retention

24x5

Global Support

19

Offices in 11 Countries

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