We support the day-to-day running of your technology estate, providing a dedicated point of contact and delivering proactive and reactive assurance across AV, UCC, infrastructure, content production, events and mission-critical environments.
With teams in 14 countries across APAC, EMEA and the Americas, we collaborate with your key stakeholders to optimise workflows and proactively address issues before they impact your productivity. In addition, by onboarding MOS resources, your enterprise can minimise training and external support costs for optimised budget predictability.
MOS team development
Providing training, resource planning and development while assessing skills and managing recruitment to bridge talent gaps and alleviate your internal burden. We also create and action the Continual Service Improvement Plan.
MOS Events and Media Services
Delivering globally consistent experiences across your enterprise with expert event and media production services. This end-to-end offering includes everything from preparation, consultancy and design, through to delivery and post-production.
Proactive and reactive support
Optimising AV, UCC, videoconferencing, digital signage and presentation technology with proactive end-user support, room system orientation, room-ready checks and bespoke training for end users. Reactive support includes managing incidents, actioning client requests and administering executive and break-fix support.
White glove support
Owning and enhancing the meeting experience by focusing on your priority spaces with the support of concierge services, troubleshooting and triage.
Fragmented and ageing technology estates.
Inconsistent service delivery across global locations.
Siloed operations and lack of integration.
Rising operational costs and inefficiencies.
Difficulty managing multiple SLAs and service providers.
Limited visibility across environments and lifecycles.
Experience a smooth end-to-end transition to new services.
Ensure project success with comprehensive resource support and a dedicated single point of contact.
Streamline your global AV and UCC technology estates.
Build a partnership with a trusted advisor that understands you .
Maximise uptime and resilience with 24-hour global support and lifecycle management.
Optimise business and event performance with highly skilled on-site teams .
Drive informed business decisions with centralised, validated estate and asset data .
Simplify procurement and supply chain management.
Trusted Connections 2025
Drawing on insights from 425 AV professionals across the UK, Germany, the Netherlands and the Nordics, this report provides an in-depth analysis of the trends, challenges and priorities shaping enterprise AV in 2025.
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