Global Support Services
Rest assured - your estate is in good hands
At Kinly you can be assured support at speed and on a global scale. From five Network Operations Centers (NOCs) in London, New York, Dubai, India and Hong Kong, we provide you with a fast, reliable follow-the-sun service that allows your teams to work efficiently wherever they are in the world.
Our Approach
Operating from our five Network Operations Centres (NOCs) our dedicated team of service coordinators and technical experts deliver global services support. Our technical experts have a detailed understanding of your IT, UC and AV setups, and will typically have network access to facilitate remote diagnostics and resolutions wherever possible. We also deliver fast and effective management of local engineers dispatched to site.
Our NOC gathers asset data from your estates in our Enterprise Engagement platform. The platform generates valuable management information about both service performance levels and the performance of different technologies across your estate. Integration with our Enterprise Engagement management platform also enables the generation of numerous other types of management information.
Support when you need it
Our network of field services and global NOCs means we can keep your AV estate running optimally
Round-the-clock support
Wherever and whenever you need it, anywhere across the globe
Start here
Kinly’s Global support service makes working with technology easy. You can take advantage of the new and improved working culture for you and your organization, allowing video conferencing to continue and collaboration to improve immeasurably, as you can always request assistance from our support team. To get started, get in touch.
Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.
Experienced
Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.
Proven
Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.
Independent
A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.
Scale
An end-to-end provider of workspace transformation services with worldwide presence.
25+
Years Experience
2500+
Customers
500+
Accredited Specialists
€250 M
Annual Turnover
1200+
Employees Worldwide
90%
Customer Retention
24x7
Global Support
20
Offices in 9 Countries