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Managed On-site Services
Empowering your organisation with exceptional event and meeting experiences
Deliver first-class events and meetings and keep your spaces running at peak performance. By seamlessly adapting to your culture, Kinly’s MOS teams help you realise even your most challenging audio visual ambitions by maximising the uptime of your estate while easing the pressures on your teams.
The MOS team support the day-to-day running of your technology suite to ensure everything is always running as it should be, while also acting as your main point of contact. Through a carefully designed range of specialised services and decades of industry experience, we collaborate with your teams to optimise your workflows and proactively address issues, affording you the peace of mind to focus on the job at hand.
Services
Managed on-site services
Keep your meeting rooms up to date and deliver maximum value to your people. Our MOS teams provide immediate end-user and event support for both physical and virtual meetings, adapting to your business, tools and processes to satisfy bespoke and complex requirements.
- On-site technical support and management
- White glove support
- Booking and scheduling
Event support
Access specialist producers, editors, event managers, animators, AV technicians and rich media specialists, all working in harmony to deliver best-in-class events.
- Event production and delivery
- Video and multimedia production
- Event playbooks and catalogues
Enhancements
Service delivery manager (SDM)
- End-to-end service delivery
- High-touch communication
- Consolidated reports
- Aggregated trend analysis
Cover
- Dedicated Kinly cover
- Vetted agency staff
What are the benefits of working with Kinly?
Tailored
Support your strategic goals, enhance sustainability and empower your people. We deliver audio visual solutions tailored to your unique and exacting requirements.
Savings
Secure economies of scale. Access the market’s best technology through our extensive and established partner ecosystem and reduce costs as your business grows.
Futureproof
Build for the future. All our modern workplace solutions are architected for longevity, performance and sustainability, keeping your operations secure while protecting the planet.
Efficiency
Focus your resources where they matter. We expertly coordinate with third party trades so that you don’t have to.
On-time
Mitigate risks and reduce delays. With 360-degree project insight, we ensure your solutions arrive where you want them, when you want them, and performing how you need them.
Seamless
Deliver exceptional user experiences. We leave no stone unturned, carefully planning how your solution integrates with interior design, architecture, aesthetics, acoustics, lighting, and more.
Continuous improvement
Drive a culture of excellence. By sharing insights across all disciplines and continually building improvements into your processes, we help you gain a competitive edge.
Sustainable
Meet and exceed your ESG targets. We are committed to a sustainable approach to solution specification, partner relations and ongoing support.
Our technology partners
We partner with the world’s most exciting manufacturers and innovative technology providers. From big to small, we know them all. These relationships have been established and nurtured over 25-years to provide our customers with unlimited access to the best range of solutions available on the market.
Essential reading
Discover the latest news, views and industry takes from within our organisation and our specialist global teams.Trusted Connections 2024
Based on insights from 425 AV professionals in enterprise-level companies across the UK, Germany, Netherlands, and the Nordics, our Trusted Connections research is back, and better than ever!
Trusted by the best
From corporate and enterprise businesses to public sector and higher education institutions, the world’s leading organisations trust us to enhance their operations, increase productivity and drive maximum ROI.
Our approach
Realise the advantages of an uninterrupted service that keeps on improving. We use ITIL’s service lifecycle for optimal service and long-term success. Each stage has its own processes, roles and responsibilities, working in harmony to deliver a holistic service that evolves with your business.
Consultancy
Plan for success from the outset. Collaborating with you and your key stakeholders, we perform a site visit of your premises to capture your requirements, understand your processes, assess your environment and review your assets to inform a service design tailored to your business.
Service design
Deliver your vision. Using the knowledge gained at the evaluate stage, our expert design team will develop a service proposition and service offer, working closely with you and your teams to ensure all your needs are fully met before you give the final signoff.
Transition
Roll out your support framework with confidence. We’ll agree an implementation plan with your key stakeholders, ensure Kinly staff are vetted and trained, and introduce you to the service. This is all before documentation, final system checks and establishing a meeting and reporting schedule.
Operation
Maximise your operational efficiency. Establishing the Continual Service Improvement Plan and scheduling service delivery and reporting reviews, we set measurable targets and timescales while establishing resource requirements.
Optimise
Consistently improve. We will agree monitoring and improvement milestones and measures, plan a training and development strategy, and commit any necessary additional resources, including personnel, budget and time.
Renew
See the results. By reviewing service performance against your original vision and documenting key revisions, we monitor and evaluate the impact of recommended actions, iterating by returning to the beginning of the process for continuous service improvements.
Our specialists
Owing to the bespoke and complex nature of AV engagements, a high level of workmanship combined with bespoke engineering is needed to guarantee effective solutions.
Credentials
We remove complexity, overcome your challenges and allow you to thrive in the rapidly changing AV environment using a carefully crafted blend of the latest technology and tried and tested methods built up since 1998.
Related services
Our range of services have been uniquely developed to allow your business to retain a competitive advantage while improving workplace collaboration, wherever the work is happening. These core services are based on specialisms across the spectrum of AV activities including, LED and display, distributed audio, streaming and media, and control and signalling, allowing us to install effective solutions in complex spaces.
Support Services
Keep your business moving and achieve great things, even in challenging and sensitive environments.
Global Managed On-site
Delivering expert on-site support for critical events and meetings.
Managed Services
Holistic, expert support for your critical meetings.
Why Kinly?
Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.
Experienced
Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.
Proven
Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.
Independent
A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.
Scale
An end-to-end provider of workspace transformation services with worldwide presence.
25+
Years Experience
2500+
Customers
500+
Accredited Specialists
€290 M
Annual Turnover
1100+
Employees Worldwide
90%
Customer Retention
24x5
Global Support
20
Offices in 11 Countries