Global Services

    Enhance standardisation, consistency and performance across global AV and UC estates

    Kinly Global Services

    Optimise the standardisation, consistency and performance of your globally managed AV and UC estates with Kinly Global Services (GS). GS is operated as a singular, global team and has been specifically developed to address the challenges faced by enterprises operating multinational technology estates.

    Each of our specialists will only ever work with a maximum of three clients at a time, ensuring they retain in-depth knowledge of your programme, people and preferences. The GS offering continuously evolves in line with the technology landscape, working to reduce operational burdens, streamline operations and allow your enterprise the time to focus on core deliverables.

    Services

    Kinly Enterprise Architecture

    Enterprise Architecture

    Track and manage your global estates, even when they are growing and scaling at pace. Our Enterprise Consultants guide you throughout the entire process, from service design and solution specification through to project delivery, standards management and lifecycle support.

    Kinly Programme Management

    Programme Management

    Keep on top of projects, timelines and deliverables when operating in multiple locations and time zones. The GS team will align a dedicated Programme Manager with your project pipeline who embeds within your organisation, taking responsibility for complete project oversight.

    Kinly Global Support Services

    Global Support Services

    Get 24-hour follow-the-sun remote support throughout the working week, all year round. Coupling expert local knowledge with a truly global presence, our dedicated support specialists operate across EMEA, APAC and the Americas, providing fast and lasting fixes to faults.

    Managed On-site Services (MOS)

    Ensure your mission-critical broadcasts and events cannot fail. We send our MOS team anywhere you need them. Our rich media specialists act as an extension of your communication and events teams, providing complete assurance that everything is working as it should be.

    Kinly Client Service Managers

    Client Service Managers (CSM)

    Collaborate and build valuable working relationships with Kinly CSMs. They are your central point of contact throughout your programme’s lifecycle, and are also responsible for managing GS on-site teams to ensure the successful delivery of managed service contracts.

    What are the benefits of working with Kinly?

    Tailored

    Tailored

    Support your strategic goals, enhance sustainability and empower your people. We deliver audio visual solutions tailored to your unique and exacting requirements.

    Savings

    Savings

    Secure economies of scale. Access the market’s best technology through our extensive and established partner ecosystem and reduce costs as your business grows.

    Futureproof

    Futureproof

    Build for the future. All our modern workplace solutions are architected for longevity, performance and sustainability, keeping your operations secure while protecting the planet.

    Efficiency

    Efficiency

    Focus your resources where they matter. We expertly coordinate with third party trades so that you don’t have to.

    On-Time

    On-time

    Mitigate risks and reduce delays. With 360-degree project insight, we ensure your solutions arrive where you want them, when you want them, and performing how you need them.

    Seamless

    Seamless

    Deliver exceptional user experiences. We leave no stone unturned, carefully planning how your solution integrates with interior design, architecture, aesthetics, acoustics, lighting, and more.

    Continuous Improvement

    Continuous improvement

    Drive a culture of excellence. By sharing insights across all disciplines and continually building improvements into your processes, we help you gain a competitive edge.

    Sustainable

    Sustainable

    Meet and exceed your ESG targets. We are committed to a sustainable approach to solution specification, partner relations and ongoing support.

    Our technology partners

    We partner with the world’s most exciting manufacturers and innovative technology providers. From big to small, we know them all. These relationships have been established and nurtured over 25-years to provide our customers with unlimited access to the best range of solutions available on the market.

    Logo_BiAmp
    Logo_Samsung
    Logo_Epson
    Logo_Barco
    Logo_Absen
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    NEC_SHARP_logo
    Logo_Planar
    Logo_Extron
    Logo_LG
    Logo_Crestron
    Logo_Cisco
    Logo__Thinklogical
    Logo_Sennheiser
    Logo_Shure
    Logo_Sony
    Logo_Legrand
    Logo_Utelogy

    Essential reading

    Discover the latest news, views and industry takes from within our organisation and our specialist global teams.

    Trusted Connections 2025

    Drawing on insights from 425 AV professionals across the UK, Germany, the Netherlands and the Nordics, this report provides an in-depth analysis of the trends, challenges and priorities shaping enterprise AV in 2025.

    Download your copy today!

    Trusted by the best

    From corporate and enterprise businesses to public sector and higher education institutions, the world’s leading organisations trust us to enhance their operations, increase productivity and drive maximum ROI.

    Our approach

    Meet all the unique needs and goals of your growing enterprise. GS uses a 360-degree lifecycle approach that integrates seamlessly with our portfolio of services, putting the needs of your people first to deliver a comprehensive and rewarding experience.

    Consultancy

    Succeed from day one. We begin by performing a data assessment to shape your strategy. Our Enterprise Consultants then collaborate with you to create a roadmap aligned to your goals, focusing on security, regional compliance, user experience, aesthetics, room design and budget.

    Enterprise architecture

    Standardise your estate for total consistency. We take care of everything from service design and process engineering, through to platform validation and standards creation, removing the complication of managing globally diverse technologies while meeting technical standards.

    Transition & mobilisation

    Support your people. We plan, own and deliver a four-phase transition process including recruitment and training, onboarding, stakeholder management and the development of a communications strategy, empowering your teams to use their AV technology with maximum effect.

    Support services

    Boost your operations. We are here to support you far beyond the installation phase with incident and request management, as well as asset and warranty management. This is all backed up by expert remote support, meaning you are never far from assistance, wherever you are located.

    Programme management office

    Unburden your teams. The Kinly Programme Management Office deploys standards across global projects with strategic technical alignment, resource mapping to project pipeline and international governance, all while expertly managing your supply chain, logistics, resources and budget.

    Track & improve

    Stay one step ahead. We monitor the performance of your global estate to plan and build continuous improvements into your processes. This includes SLAs adherence and reporting, service development roadmaps, service governance toolkits, on-site resources and remote managed support.

    Audio Visual Integration

    Helping you navigate challenges, risk and complexity in today’s AV landscape.

    Events

    Deliver best-in-class, innovative and uninterrupted events.

    Global Managed On-site

    Delivering expert on-site support for critical events and meetings.

    Why Kinly?

    Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.

    Experienced

    Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.

    Proven

    Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.

    Independent

    A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.

    Scale

    An end-to-end provider of workspace transformation services with worldwide presence.

    25+

    Years Experience

    2500+

    Customers

    500+

    Accredited Specialists

    290 M

    Annual Turnover

    1100+

    Employees Worldwide

    94%

    Customer Retention

    24x5

    Global Support

    19

    Offices in 11 Countries

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