Global Services
Global reach, local approach
With organisations across the globe driving towards both standardisation and simplification of the traditional AV / UC estate, a new breed of service solutions is needed. These new solutions require both deep understanding of the technology and how AV / UC has become increasingly digitised, meaning that its ownership within an organisation has migrated from a facilities management team to the IT team, be that in-house or provided through a trusted partner.
At the same time, due to the increased adoption of meeting and collaboration technologies, there is a desire for organisations to scale capability. To not only resolve these operational challenges but bring additional benefits to your organisation, we’ve created Kinly Global Services.
Our approach
Here at Kinly, we understand that global changes in technology and operational ownership require a local approach. That’s why our portfolio of Global Services, and proven Global Services Framework, is designed to take on a global estate, but with local operational support anchored out of support centres strategically located around the globe
We assist organisations, with investments of 1,000 endpoints and above, by becoming a preferred support partner. Kinly operates at a second line level within an in-house IT team or, in the case of IT being outsourced, as a defined resolver group for AV / UC, meeting and collaboration technology within an ITIL style support structure.
The dynamic and progressive partnership also offers insights and recommendations on how the technology is being utilised, leading to recommendations for future investment, or the realignment of existing technology to better serve genuine operational and productivity needs.
Globally consistent
With operational centres around the globe, Kinly Global Services provides global coverage, with local delivery.
Specialist skills
AV/ UC, meeting and collaboration technology requires a specialist skillset. This can be provided as part of an in-house, or outsourced IT team.
Eyes and ears
Utilisation insight acts as eyes and ears in your organisation, driving recommendations for future estate investment and management.
Do veterans hold the secret to bridging the digital skills gap?
A one-size fits all tool for collaboration? No thanks.
Scale, Service and Strategy: Kinly Global Services Target 2023 Success
Continue to thrive
With Kinly Global Services comprehensive peace of mind is provided allowing for greater productivity. All underpinned with Kinly global project support to ensure that collaboration can continue to thrive.
Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.
Experienced
Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.
Proven
Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.
Independent
A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.
Scale
An end-to-end provider of workspace transformation services with worldwide presence.
25+
Years Experience
2500+
Customers
500+
Accredited Specialists
€250 M
Annual Turnover
1200+
Employees Worldwide
90%
Customer Retention
24x7
Global Support
20
Offices in 9 Countries