New consolidated office space inspires collaboration

Cardiff, UK

The challenge

Kinly has been working as a dedicated partner to leading insurance provider, Legal & General (L&G), since 2020, providing audiovisual (AV) design, build, and support maintenance services across multiple UK sites.

In 2022, Kinly was asked to develop an innovative AV package for L&G’s new state of the art site in Cardiff, working alongside ISG and Hewshott. Through this new site, L&G would consolidate two of its Group offices into a single 120,000 sq. ft facility, enhancing collaboration between employees and clients throughout the Welsh region.

The move would see 1,800 L&G employees relocating into a modern, eight storey office within Cardiff’s Interchange building, neighbouring a range of businesses including Kinly clients, the BBC and HMRC.

In line with Legal & General’s wider commitments to ESG, their fit out will target net zero carbon commitments and reduced embodied carbon throughout the base build as well as targeting Well Gold and BREEAM standards. These goals played an important role in how Kinly approached the delivery of the project.

“From design through to final install, the journey with the Kinly team has been professional and collaborative to the end. This now sets the bar for our future growth and has also built a strong foundation we can build on with Kinly as an organisation.”

Ian Bates
Technology Lead, Future of Work Programme, Legal & General

The result

Kinly successfully implemented the comprehensive AV package into the Interchange for L&G, playing a pivotal role in the formation of the new state-of-the-art facility for the company which maximises the potential for collaboration as well as enhancing the user experience.

Alongside the AV implementation, Kinly provided a week of user adoption and onsite training services, an ongoing service contract as well as providing an engineer permanently onsite for one month following the install for enhanced support.

Through this training and support, L&G has been able to ensure that even the most advanced and innovative technologies are being used regularly and to their full capacity for maximum workplace impact.

Ian Bates, Technology Lead, Future of Work Programme at Legal & General, said:

“We have partnered in delivering a first-class AV experience for our new building in Cardiff and as a result, our employees will not only have a heightened training and meeting room journey but will also be able to wow future customers in our new 8th floor business suite.”

Want to get in touch?

Our team are real experts in their field and always have your best interests in mind. They’ll be able to answer any question which might spring to mind at any stage in your relationship with Kinly. So if you’ve got questions already, just get in touch today.

Why Kinly

Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.


Dedicated expertise in planning, supplying, integrating and managing AV systems integration and remote collaboration services.


Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.


A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.


An end-to-end provider of workspace transformation services with worldwide presence.


Years Experience




Accredited Specialists

290 M

Annual Turnover


Employees Worldwide


Customer Retention


Global Support


Offices in 11 Countries

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