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Creating a tech hub with the client experience at its heart
Challenge
Create a flexible, collaborative and client-focussed environment for an expanding workforce in a new Glasgow office.Solution
Kinly delivered an integrated AV solution, including meeting rooms, video conferencing, wellness areas, digital signage and IPTV systems.
Result
The office now offers a digital workspace fit for the future, improving employee wellbeing, collaboration and the overall client experience.The background
To meet the needs of a continually expanding workforce, Zurich Insurance relocated its Glasgow office to a new premises located on the seventh floor of the St Vincent Plaza in Glasgow’s City Centre. Zurich wanted to create a working environment that had the client experience at its heart, creating an environment that vastly improves wellbeing for employees and allows for seamless collaboration. As a trusted technology advisor, Kinly was appointed to design and deliver an integrated audio-visual solution to complement the new office refurbishment and deliver a seamless user experience.
The project represented a fully integrated AV solution that embraces every area of the stylish new office, meeting the needs of Zurich’s growing workforce by providing flexible meeting spaces, relaxation areas, training facilities, digital signage and video streaming services.

“We had previously worked with Kinly on an installation at our Farnborough office. They did such a fantastic job that it made sense to use them for our other offices. Having one supplier for this equipment makes on-going maintenance far simpler.”
Louise Sheppard
Business Engagement Manager
Zurich Business
The solution
Having previously worked with the team at Zurich, Kinly understood that the technology needed to simplify and provide a better user experience for both employees and clients, including those with special requirements. We worked in close collaboration with Zurich's project team to develop a solution that linked the Glasgow office seamlessly with other locations by implementing technologies that were easy to use and enable employees to feel confident when using them.
With diversity and belonging being one of Zurich’s main workplace initiatives, it was important that when visitors arrived at the reception, they felt welcome, regardless of their needs. A compact induction loop system is implemented into the area so that visitors with hearing difficulties can hear the receptionist as well as the content being displayed on a 70-inch NEC display.