Take the uncertainty out of room performance. Room Managed Services (RMS) for Enterprise keeps your collaboration spaces meeting‑ready by combining proactive monitoring, responsive support, and structured operational management.
Through VIP Assist, we provide a tool for incident resolution, on‑site dispatch, preventative maintenance, asset and configuration management, reporting, and service leadership. This minimizes disruption and delivers consistent, transparent room performance at scale.
Declining room reliability with undetected issues disrupt meetings
Inconsistent support experiences across locations, teams, and time zones
Day-to-day troubleshooting increasing IT burden
Elevated risks through reactive or fragmented planning
.jpg?width=960&height=540&name=iStock-1423369897%20(2).jpg)
Room Support Services
Keep every meeting running without interruption, with expert help exactly when it’s needed. From instant assistance to structured incident response, we resolve issues before they derail productivity.
Room Device Monitoring
See issues before they surface and stay in control of every room. Real‑time visibility enables faster action, fewer failures, and stronger overall performance.
Room Device Management
Take the operational load off your team and keep every room performing at its best. We manage the full lifecycle so that your environments stay consistent, compliant, and reliable.
.jpg?width=960&height=540&name=iStock-2209543474%20(2).jpg)
Room Reporting & Insights
Turn operational data into clear, actionable intelligence. We provide the visibility needed to optimise performance, usage, and future planning.
.png?width=960&height=540&name=Kinly%20VIP%20Ops%20(1).png)
VIP Assist
Move from reactive support to an intelligent, predictive service management tool powered by AI. By connecting data across your estate, we resolve issues faster and reduce risk at scale.
Managed On-site Services (MOS)
Have the right expertise in the room when it matters most. From everyday meetings to critical moments, we ensure everything runs exactly as it should.
_2000px.jpg?width=960&height=540&name=UAL-XR-Lab-(2)_2000px.jpg)
Proactive monitoring and rapid resolution
Responsive support for high-performing rooms
Intuitive assistance increases adoption and uptime
Reducing support costs by minimizing incidents
SLAS and forward planning for predictable spend
Usage and performance insights
Standardized global delivery through strong governance
Unified processes for reduced risk
Systems Integration
Deploying complex systems consistently and at scale, while ensuring long‑term operability and service readiness.
Unified Communications & Collaboration
Connecting people and platforms securely and seamlessly for elevated results.
