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Delivering an immersive customer experience
Challenge
Create an innovative showroom in Sennheiser’s new Marlow office with the integration of innovative AV technologies to enhance customer experiences and training.Solution
Kinly integrated diverse AV systems, including QSC speakers, NEC displays and Sennheiser products, creating flexible, hybrid-friendly meeting and demo spaces.
Result
The showroom now offers immersive, high-quality demonstrations and hybrid training sessions, enhancing customer relations and setting the stage for future collaboration.
The background
For over 75-years, Sennheiser has been a leader in the AV industry, supplying reliable and innovative audio technologies and products to a diverse range of industries, including everything from education to music.
A longstanding Kinly partner, Sennheiser tasked us with supporting AV integration in its brand-new office space located in Marlow by developing a showroom. This is an innovative demonstration space comprising a refreshment room, office areas and a divisible workspace, where customers and suppliers can immerse themselves in Sennheiser’s extensive product range.

The solution
All rooms required the integration of existing customer equipment into a newly designed space. In the refreshment room, this included an NEC display, digital signage player and TV player, as well as Q-SYS audio distribution and control systems. We also equipped both the refreshment room and office areas with QSC wall-mounted and ceiling speakers to provide background music and create a welcoming ambience for Sennheiser and its guests.
The divisible space consists of both stage and audience sections. The stage is the master room where on-site training is delivered. The audience is where online training and calls take place. Both spaces feature 98- 86- and 65-inch NEC displays with the smaller screen mounted on a Unicol trolley for added mobility. In addition, the spaces include multiple QSC PTZ cameras and QSC wide-angle cameras, QSC touch panels microphones, video sources and video distribution systems. The divisible space is also equipped with Barco Clickshare BYOD capabilities to connect Sennheiser and all its guests to remote participants in demonstrations.