Managed Services

The digital landscape is evolving with perhaps the most significant change being where and how we work. The rapid adoption of remote working places ever-increasing demands on IT and service departments.

With this in mind it does mean that organisations need to consider how they support and manage their Collaboration and AV estate. With Kinly Care, we help maximise your collaboration and AV estate uptime, keeping your employees productive and effective wherever they are.

Kinly Standard Packages

Our Managed Services packages provide more than just helpdesk and Break fix. We will deploy and support you, providing an end to end service helping you better manage your costs and ultimately saving you money.


Our Essential package gets your infrastructure up and running and maintained as quickly as possible. The service offering comprises of:

• Remote | Remote + Support
• Service Asset and Configuration Management


For installations with straight forward support and management needs, but with the added peace of mind of On-Site engineers.

• On-Site | On-Site + Support
• Service Asset and Configuration Management
• Release Management


A comprehensive package for customers who need full lifecycle support and management , proactive monitoring alongside expedited response and resolution. The service offering comprises of:

• On-Site + support
• Service Asset and Configuration Management
• Release Management
• Remote Management
• Service Management

Support Packages
Remote Support

Support Packages

Kinly offer a range of support Enhancements that supports your requirements to effectively secure, maintain and improve service delivery and meets your organizations needs. These include, preventative maintenance, enhanced response times and extended coverage of 24 hours by 7 days remote management coverage.

Remote Monitoring & Management
Smart Monitoring

Remote Monitoring & Management

Ensure that your smart rooms are a problem free zone, where the technology always works. Kinly Smart Monitoring gives you the insight, comfort and reliability to keep ahead of AV challenges.

Enquire now

Enquire now to find out how our managed services will help you deliver superior business service.