Global Services

Global reach, local approach

Global reach, local approach

With organisations across the globe driving towards both standardisation and simplification of the traditional AV / UC estate, a new breed of service solutions is needed. These new solutions require both deep understanding of the technology and how AV / UC has become increasingly digitised, meaning that its ownership within an organisation has migrated from a facilities management team to the IT team, be that in-house or provided through a trusted partner.

At the same time, due to the increased adoption of meeting and collaboration technologies, there is a desire for organisations to scale capability. To not only resolve these operational challenges but bring additional benefits to your organisation, we’ve created Kinly Global Services.

Our approach

Our approach

Here at Kinly, we understand that global changes in technology and operational ownership require a local approach. That’s why our portfolio of Global Services, and proven Global Services Framework, is designed to take on a global estate, but with local operational support anchored out of support centres strategically located around the globe

We assist organisations, with investments of 1,000 endpoints and above, by becoming a preferred support partner. Kinly operates at a second line level within an in-house IT team or, in the case of IT being outsourced, as a defined resolver group for AV / UC, meeting and collaboration technology within an ITIL style support structure.

The dynamic and progressive partnership also offers insights and recommendations on how the technology is being utilised, leading to recommendations for future investment, or the realignment of existing technology to better serve genuine operational and productivity needs.

Globally consistent

With operational centres around the globe, Kinly Global Services provides global coverage, with local delivery.

Specialist skills

AV/ UC, meeting and collaboration technology requires a specialist skillset. This can be provided as part of an in-house, or outsourced IT team.

Eyes and ears

Utilisation insight acts as eyes and ears in your organisation, driving recommendations for future estate investment and management.

Rocket Space

Erasmus University

Financial Institution

Continue to thrive

With Kinly Global Services comprehensive peace of mind is provided allowing for greater productivity. All underpinned with Kinly global project support to ensure that collaboration can continue to thrive.

Bringing people and technology together for better productivity wherever the work happens – because great things happen when people work together.

Experienced

Dedicated expertise in planning, supplying, integrating and managing market-leading visual collaboration services.

Proven

Globally recognised businesses relying on us for secure and flexible meeting and collaboration services.

Independent

A leading partner with the world’s top vendors to deliver the best choice of solutions for public and private sector businesses.

Scale

An end-to-end provider of workspace transformation services with worldwide presence.

20+

Years Experience

2500+

Customers

500+

Accredited Specialists

260 M

Annual Turnover

1200+

Employees Worldwide

90%

Customer Retention

24x7

Global Support

20

Offices in 7 Countries